Ambaar Lounge is the main operator of VIP Lounges in Brazil and is responsible for VIP Lounges at the international airports of Belo Horizonte, Campinas, Fortaleza and Porto Alegre.
Ambaar Lounge has been operating in the VIP Lounge segment since 2014 in Brazil, however, its origins date back to 2003, with more than 20 years of experience in the airline sector. The successful trajectory built over these years reinforces the solid foundation on which Ambaar has been developing new projects and conquering a prominent position in the market.
As proof of the consolidation of this prominent place in its field of activity, the company developed and operated the Star Alliance GRU Lounge in São Paulo and Villa Gru, at Guarulhos International Airport. The Domestic and International Lounges at Belo Horizonte Airport, in addition to the COZI MINAS restaurant already in operation in BH in the international terminal are some more examples.
There is also a constantly growing pipeline of requests for new lounges from Airports, Banks, Airlines and players from other sectors that want the Ambaar Lounge brand and services as part of their strategy to reinforce their own brands and services.
We have already surpassed the mark of 2,500,000 customers served in our lounges, in addition to personalized service provided to Lufthansa and Swiss (PA Service) passengers, always with high levels of Satisfaction and Quality, making these passengers carry memories of moments of comfort and satisfaction.
On June 11, 2021, a partnership was signed between AMBAAR Lounge and Airport Dimensions, a Collinson Group company, with a view to implementing a network of VIP Lounges in Brazil through the AMBAAR Club brand. Airport Dimensions operates more than 50 Lounges across North America, Europe and Asia.
Collison Group, owner of 100% of the capital of AD, with annual revenues above 1B of Euros, is one of the global leaders in the development of Lounges, commercialization of loyalty programs, intelligence services and technology for the travel and tourism sector.
The new brand AMBAAR Club already has new lounges in operation in VCP, FOR POA and two lounges under construction in SSA.
The joint venture also consolidates the long-standing partnership between AMBAAR Lounge and Priority Pass, the latter also 100% owned by the Collinson Group, which today operates the world’s largest independent airport lounge access program, offering entry to more than 1,500 lounges.
AMBAAR Lounge has been a specialist in managing VIP lounges in Brazil since 2014. In February 2023, the newest Bradesco Cartões Lounge was inaugurated in Terminal 3 of Guarulhos International Airport and AMBAAR Lounge was chosen to manage the space, providing Bradesco customers with an excellent experience.
Learn about eligible cards:
Contact us and learn how we can manage your lounge as well. We look forward to being part of your project!
Lounges developed, built and inaugurated in October 2022
Lounges developed, built and inaugurated in November 2022
Guarulhos Airport T3 managed since February 2023
Opening hours: 24-hour utilisation.
Location: Domestic Boarding, after security control, next to the access corridor to the access gates.
The design of Ambaar Club VCP is inspired by the history of the city of Campinas and region, with elements such as concrete and metal, combined with the bucolic charm of the city.
Located in a region that was once one of the largest coffee producers in the world, today it stands out as a national technology hub.
Opening hours: 24-hour utilisation.
Location: Domestic Departure, after security control, near gates 117 and 118 (mezzanine).
The design of Ambaar Club POA is inspired by the traditions of Rio Grande do Sul and incorporates in its concept an interpretation of the gaucho culture, with materials such as leather and wood.
The solid colors in shades of red, yellow and green, which refer to the state flag, relate to the cozy and enveloping atmosphere of a country house, a typical residence in the interior of Rio Grande do Sul.
Hours of operation: 24-hour utilisation.
Location: Terminal 1, after security checkpoint, next to gate 8.
Ambaar Club FOR is inspired by the culture of Ceará and translates the Northeastern environment through a cheerful decor, with vibrant colors and rich in details.
The interior alludes to the relaxing beaches of the city, with cozy furniture in shades of sand and strategic lighting, making the client feel welcomed by the warm northeast sun.
Opening hours: Daily from 4:30 am to 11 pm.
Location: Terminal 1, after security checkpoint, next to gate 7.
With a privileged view of the aircraft apron, the Ambaar International lounge at Belo Horizonte International Airport was carefully designed to be an ideal space while you wait for your flight.
Services and facilities available:
Opening time: 2 hours before scheduled flights at the terminal.
Location: Terminal 2, after passport verification, next to Cozi Minas restaurant, next to gate 60.
The only restaurant inside the restricted area for international departures, Cozi Minas brings the tasty cuisine from Minas to you. Options range from mini portions that are prepared and served warm at the table to items you can buy and take to eat on the plane.
Opening time: 2 hours before scheduled flights at the terminal.
Location: Terminal 2, after passport verification, next to gate 60.
(PUBLIC AREA)
Lounges located in the public area of Dep. Luís Eduardo Magalhães, with an executive profile and the elegance of the AMBAAR color palette, make the environment cozy, with objects and handicrafts that express the local culture, resonating the authenticity of Bahia to visitors.
Available services and facilities:
Opening hours Daily from 07:00 to 19:00.
Location: Public area, 2nd floor next to the boarding entrance.
(SHIPMENT AREA)
Located in the departure area of Dep. Luís Eduardo Magalhães, valuing the local identity, the ambiance makes reference to Bahia de Todos os Santos, and the paradisiacal beaches of Trancoso. Reflecting the classic verandas of the houses in a view of the maneuvering yard, and chairs that come down from the ceiling reminiscent of the usual hammocks in the region.
Available services and facilities:
Opening hours: Daily from 6:00 am to 23:30 pm
Location: Departures area, after security control, in the access corridor to gates 18-23.
Have complete peace of mind throughout your boarding and disembarkation procedure.
Our escort service includes: assistance from your arrival at the airport, organization of your check-in, assistance with boarding, disembarkation and connections and even your accommodation on board the aircraft.
Make your appointment in advance and count on this exclusive service (*).
(*) Services subject to availability.
AMBAAR Lounge welcomes customers with cards that have access to the Priority Pass Programs, LoungeKey and Bradesco cards with the Visa Aeternum, The Platinum Card, Elo Diners Club and Elo Nanquim flags.
The partnership with the Visa Airport Companion program is currently only for the AMBAAR LOUNGE CONFINS lounges.
We would like to clarify that it is the customer's responsibility to present the correct means of access to the VIP Lounges employees, and to consult their bank or partner program in advance to know their benefits such as access, companion and values. Because it is confidential information and we do not own this data.
We have an agreement with TAP to receive business class passengers and Gold members of the Miles & Go program in the lounge at Salvador airport (located inside the departure area) and in the international lounge at Belo Horizonte airport:
Business class passengers, presenting the TP flight boarding pass departing from Salvador or Belo Horizonte. Companions are not allowed.
TAP and Star Alliance Gold members, presenting the corresponding card. The entry of 1 companion is allowed, provided they are traveling on the same TP flight leaving Salvador or Belo Horizonte.
Buying access to the lounges at the reception desk is possible on the day of your trip. Check the prices through the AMBAAR Lounge contact channels.
Discounts on single accesses (One Day Pass) valid for all AMBAAR lounges.
Red By Dufry
Red By Dufry customers have discounts on the purchase of separate accesses, directly at the reception of the lounges (except the AMBAAR CLUB Salvador Lounges), for the holder and up to 02 companions, with the following discounts:
All passengers will have to present their boarding pass with confirmation of the travel date to access the lounge.
Children up to 2 years old do not pay to have access to the lounges.
The AMBAAR CLUB (Porto Alegre, Salvador, Fortaleza and Viracopos) allows access to cards that have the Priority Pass, Lounge Key programs, and Bradesco credit cards with the following flags: Visa Aeternum, The Platinum Card, Elo Diners Club and Elo Nanquim.
AMBAAR Lounge Confins allows the same access as mentioned above, but in partnership with the Visa Airport Companion program.
We would like to clarify that it is the customer’s responsibility to present the correct means of access to the VIP Room employees, and to consult their bank or partner program in advance to know their benefits such as access, companion and values. Because it is confidential information and we do not own this data.
If you do not have eligible Credit Cards to access the AMBAAR VIP lounges, you can purchase the “One Day Pass”, which allows you to enjoy all the services currently offered in the lounge. Children up to 02 years old are free of charge. Children between 03 and 11 years old, pay 50% of the rate and from 12 years old, the rate is full.
To find out the prices, contact our responsible team: atendimento@ambaarlounge.com
Yes, all cards can be accessed with companions.
We suggest checking with your bank to make sure if the guest is charged or not, within the benefits they have on their card.
Please note that it depends on the issuer of your Visa Infinite card, some issuers offer access through the LoungeKey program (accepted in all AMBAAR lounges) https://www.loungekey.com/en/visainfinitebrasil/app
And others, through the Visa Airport Companion program (only accepted at AMBAAR lounges in Confins – Belo Horizonte) https://www.visa.com.br/about-visa/visa-airport-companion.html
We recommend that you consult with your bank or partner program in advance to find out about your benefits such as access, companion and values. Because it is confidential information and we do not own this data.
Yes, per person/access, it corresponds to 1 courtesy/gratuity used, if it has 04 accesses and will access the holder and 03 more, it will total 04 accesses.
The Master Card Black card can be accessed as long as it is associated with the Lounge Key program.
Regarding the benefits that each card has, such as gratuities and fees for guests, we suggest consulting the issuer as these are contractual issues that AMBAAR does not have access to.
We currently do not have an agreement with the Dragon Pass program.
The partnership with the Visa Airport Companion program is valid only for the AMBAAR LOUNGE Belo Horizonte room.
Children from 0-2 years old are not charged, children from 03 years old already have access as guests on the holder’s card.
For access it is necessary to present the EZAN letter, usually provided for emotional support animals or guide dogs.
If you do not have the equivalent documentation, you can access it, however, it is necessary to keep the PET, full time inside the box (kennel) or in the animal transport bag.
It is not allowed to move the animal around the room, on the lap or on the floor, in accordance with the rules of the agency responsible for Sanitary Surveillance at Airports, ANVISA, since we do not have the Petfriendly space to receive and welcome the pet.
All objects found in our VIP lounges are forwarded to the Lost and Found department of the corresponding Airport.
Pinto Martins International Airport – Fortaleza – CE – Phone: (85) 3392-1029/1049.
Viracopos International Airport – Campinas – SP – Telephone: (19) 3795-7980..
Salgado Filho International Airport – Porto Alegre -RS – Telephone: (51) 3358-2000.
Tancredo Neves International Airport – Confins – BH – Telephone: (31) 3689.2089.
International Airport Dep. Luís Eduardo Magalhães – Salvado-BA- Telephone: ´(55) 71 3204-1760.
In the AMBAAR lounges we offer Cable TV, Wi-Fi, flight information panels, sofas and armchairs with USB sockets, Varied Buffet, non-alcoholic drinks and beers. Wines are served after 1pm.
Cards can only be used by cardholders, not by third parties, only cardholders can access and enter guests in their access.
Yes, the additional card has the name of the person accessing it, this makes you the cardholder, for independent access.
It is not necessary to book in advance to access the AMBAAR rooms.
We do not make reservations for access with partner cards.
Card readers recognize all participants in AMBAAR partner programs.
If you are denied access to the lounge because your card is not recognised, we suggest contacting your card issuer.
AMBAAR only registers access and does not charge when access is made using partner cards.
Please contact your card issuer with any questions regarding pricing on your card.
The charges are made by the banking institution with the program used for access, AMBAAR does not have access to information about the charges that will occur on the card when accessing the VIP room.
We suggest consulting your Issuing Bank to find out about the benefits that your card has in terms of access to the VIP room, and whether it has gratuities for the cardholder and guests.
AMBAAR does not limit the number of companions per card, however we suggest consulting the issuer to understand if there will be charges for each guest.
The length of stay in the VIP room is 04 hours.
To access the AMBAAR VIP lounges, it is necessary to present an eligible physical card, or a QRCode generated in the applications of partner programs, a document with a photo of the holder and a valid boarding pass.
Yes, as long as you don’t have luggage to return, after the luggage carousels, you are not allowed to return to the VIP lounge.
We inform you that it is only possible to access the Ambaar VIP Rooms with an active and eligible Bradesco Credit Card provisioned in a digital wallet. Other forms of access are through the Priority Pass and LoungeKey programs by presenting the QR Code available in the corresponding program app.
The functioning of the AMBAAR VIP lounges are:
• AMBAAR CLUB POA – 24 hours.
• AMBAAR CLUB FOR – 24 hours.
• AMBAAR CLUB VCP – Daily from 6 am to 10 pm.
• AMBAAR CLUB SSA AR (departures area) – Daily from 6:00 am to 11:30 pm.
• AMBAAR CLUB SSA TERRA (public area) – Daily from 7 am to 7 pm.
• AMBAAR LOUNG CNF National – Daily from 4:30 am to 11:00 pm.
• AMBAAR LOUNG CNF International – Opening hours: 2 hours before scheduled flights at the terminal.
The length of stay in our rooms is up to 4 hours for our customers.
Yes, business class passengers and TAP and Star Alliance Gold status members.
1 – Executive class passengers have the right to use the lounge, but are not entitled to a companion.
2 – Members of the TAP program and Star Alliance Gold status are authorized to enter with 1 free companion.